Change at Curium

Change at Curium

We don’t talk in change management jargon.
We talk about what we actually do.


Curium drives through the benefits of change. Whether that’s cost savings, operational transformations or capturing the hearts and minds of your people.


Which means starting at the end.

Beginning with the end in mind


You may already have decided what you want to change and how you want to change it. But have you really questioned ‘why’?


It’s easy to get caught up with “what” is being delivered, without properly understanding the change you are trying to bring about on the back of it.


We begin any change management project with the end game firmly in mind. What problem are you trying to solve? Do you have the resources to deliver? Are you set up to sustain the change?  We start by assessing what benefits you want the change to bring. Then we can work through what we need to do to realise them.


The business impact of bringing about the change is central to everything we do.

More about us

Passionate people and customer focus. Some of the things I’ve learnt from UK’s best contact centres

21/10/2016 by stuartbailey in General

This week we have had the pleasure of hosting the Contact Centre Forum (CCF) Awards at our new Curium HQ and I, along with my colleagues Mark and Andy, have been proud to be part of their judging panel. When … ...

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Views from the region’s influencers: why ‘now’ is the time to be a Birmingham business

14/10/2016 by Andy in General

October has been a big month for Curium Solutions. Yesterday we officially opened the doors of our new office with a launch party and we’ve been honoured to meet some of the region’s biggest influencers to get their ...

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Why getting the basics right is the best customer service strategy

07/10/2016 by Emma in General

As I write my blog, National Customer Service Week is drawing to a close. A few years back (too many to admit to!) when I managed a lively call centre team, National Customer Service Week was always a huge event. &hellip...

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29/09/2016 by Rob in General

These famous words by Henry Ford swirled around my head while I was watching the highlights of the Paralympics the other week, Alessandro Zanardi’s performance as he won his third gold stood out. Alex’s third gold c...

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